Exterior Damage

1.1 All shipments are delivered to the customer to which they are consigned. It is the responsibility of the individual assigned to receive shipments to take note of visible exterior damage in the form of broken cartons, box or markings which indicate that the shipment may have received rough treatment in transit with consequent damage to the contents. Water damage could also harm the contents and should be looked for.

1.2 It is the responsibility of the receiver to note on the carrier’s delivery record the existence of any apparent damage. 2. Interior Damage2.1 The receiver is expected to open parcels or cartons without delay to determine whether damage to the contents has in fact occurred. 2.2 If the damage is discovered, advise the carrier and arrange for an inspector to come and examine the damage. It is important that the wrappings, cartons, boxes or other containers be retained so that the inspector will be able to determine how the damage occurred. For this reason, the procedures for identifying exterior damage are very important. 3.3 The inspector will prepare a report which he/she will leave with you to be used in preparing a claim. 4.4 Frequently, the damage is not discovered until the parcel is opened. The damage should then be reported immediately to the inspector and action taken to place a claim.  

2.1 The receiver is expected to open parcels or cartons without delay to determine whether damage to the contents has in fact occurred.

2.2 If the damage is discovered, advise the carrier and arrange for an inspector to come and examine the damage. It is important that the wrappings, cartons, boxes or other containers be retained so that the inspector will be able to determine how the damage occurred. For this reason, the procedures for identifying exterior damage are very important. 3.3 The inspector will prepare a report which he/she will leave with you to be used in preparing a claim. 4.4 Frequently, the damage is not discovered until the parcel is opened. The damage should then be reported immediately to the inspector and action taken to place a claim.  

3.3 The inspector will prepare a report which he/she will leave with you to be used in preparing a claim. 4.4 Frequently, the damage is not discovered until the parcel is opened. The damage should then be reported immediately to the inspector and action taken to place a claim.  

4.4 Frequently, the damage is not discovered until the parcel is opened. The damage should then be reported immediately to the inspector and action taken to place a claim.